
Frequently asked questions
Got questions? We’ve got answers. Whether you’re curious about how the Eco 4 or Great British Insulation Scheme works, what grants you might be eligible for, or how the process unfolds, this page is here to make things simple. Take a look through our frequently asked questions to get clear, helpful guidance and find the information you need to start saving on your home energy improvements.
Both schemes are government initiatives designed to help households make energy-efficient improvements to their homes. Eco 4 focuses on reducing carbon emissions and lowering energy bills, while GBIS is centred on providing free or subsidised insulation to eligible homes. Together, they make upgrading your home easier and more affordable.
Eligibility usually depends on factors such as your income, benefits, or the energy efficiency of your home. Many homeowners and private tenants qualify, but it’s best to check each scheme’s criteria. We can guide you through this to see what improvements you could get at little or no cost.
Common upgrades include loft insulation, cavity wall insulation, draught proofing, heating system upgrades, and in some cases, new boilers. Both Eco 4 and GBIS aim to make your home warmer and more energy-efficient while reducing your bills.
For eligible households, many improvements can be free. In some cases, you may need to contribute a small amount. We’ll help you understand any costs upfront so there are no surprises.
Once eligibility is confirmed, most installations can be arranged within a few weeks. The exact timing depends on the type of work and your location, but we handle the scheduling to make it as stress-free as possible.
No. For these schemes, the installation work is managed through approved contractors. This means you don’t need to worry about shopping around — the work is safe, insured, and compliant with all regulations.
Yes. Some homes may qualify for improvements under both schemes. This can maximise the energy savings and reduce your costs even further. We can help you understand which combination is best for your property.
Once work is completed, our team ensures everything is finished to a high standard. You’ll also notice immediate benefits like improved warmth and lower energy bills. Some measures may continue to save energy over many years.
Private tenants may qualify, but you will usually need permission from your landlord. We can provide the guidance and paperwork you need to make it straightforward.
Any issues with installation or performance are handled by the approved contractors, but we are also here to support you. Our goal is to make sure the work is done right and you are completely satisfied.
Older homes or properties with solid walls may still be eligible for improvements, though the type of insulation might differ. We can assess your property and guide you on the most effective options under Eco 4 or GBIS.
No, approved contractors carry out all work safely and carefully. Loft and wall insulation are designed to be non-intrusive, so your home structure won’t be damaged.
Yes. If your heating system is outdated or inefficient, both Eco 4 and GBIS may help cover the cost of a new, energy-efficient boiler. This can improve warmth, reduce bills, and cut carbon emissions.
Yes, it’s best if someone is available to give access, answer any questions, and ensure the work goes smoothly. Most installations are completed in a day or two, depending on the type of work.
Eligibility and suitable improvements depend on your home type, income, and existing energy efficiency. We can guide you through both schemes and help you choose the option that gives the most benefit.
While savings vary by property, most measures – like loft and wall insulation, draught proofing, and new boilers – deliver significant reductions in energy use and bills. Contractors ensure all work meets the required standards.
Yes. Landlords may be eligible for improvements under both schemes to make their properties more energy-efficient, which benefits tenants and can reduce running costs.
Still have a question?
Don’t worry, we are here to help. Get in touch today and we will guide you through the Eco 4 and Great British Insulation Scheme, check your eligibility and make sure you know all your options. It is quick, easy and there is no obligation.